Axis X is made by a small team, and every message is read by a person. Whether something isn't working, you have a question, or you'd like to tell us what the app should do next, this is the place.
Something isn't working
Email hi@axisx.ai and tell us what you expected, what happened instead, your iPhone model and iOS version, and the Axis X version (Settings → About). A screenshot helps a lot.
Beta testers
If you're testing through TestFlight, you can send feedback with a screenshot directly from the app: take a screenshot, tap Share Beta Feedback. It reaches us with the technical details attached. Email works too.
Your data and account
Export everything you've tracked or delete your account and all associated data from Settings → Your data inside the app. If you can't access the app, email privacy@axisx.ai from your account address and we'll do it for you.
Privacy questions
To exercise a privacy right or raise a data-protection concern, write to privacy@axisx.ai. Our Privacy Policy explains what we collect and why.
Before you write
The FAQ on our homepage answers the most common questions — what Axis X can track, how it handles your cycle and health history, what it costs, and which iOS versions are supported.
A note on medical questions
Axis X is a wellbeing app, not a medical device, and our support team cannot give medical advice. If you have a question about a symptom, medication, or supplement, please speak to a qualified healthcare professional. If you are in an emergency, call your local emergency number.